Would you like to join us on a mission to tackle the housing crisis in the East of England? We're Flagship Homes, a social housing provider with a big heart and a real passion for Equality, Diversity, and Inclusion. Not only will you be part of something truly meaningful, but you'll also enjoy fair pay and some pretty great perks.

We're all about our people and our customers. We live and breathe our values - Great People Doing Great Things, Relentlessly Improving Performance, Spending Money Wisely, and delivering top-notch customer service.

We are pleased to share an opportunity for someone to us as a Housing Manager. This is a permanent job, working 37 hours per week, Monday to Friday (work pattern to be agreed with the successful candidate).  This role is working from our office in Melton, near Woodbridge.  The role comes with Agile Working and Flexible Working will be considered.

This will this role will manage the lettings stream of housing management and will be managing a field based team of officers. As a Housing Manager, you will lead and a develop a team and support the Head of Housing to deliver our housing strategy and our vision, Housing Made Simple. You’ll be the subject matter expert for my service area ensuring the function meets all regulatory and legislative requirements.

Taking a coaching approach to empower your team to deliver an outstanding housing management service to our tenants. You’ll support the team to resolve complex enquiries whilst encouraging them to be autonomous and be confident in their decision making, driven by doing the right thing for our customers and our business.

You’ll support your manager to lead on our vision, Housing Made Simple, to make it as easy as possible for tenants to rent their homes whilst ensuring we are compliant with the law, legislation, and Flagship’s policies and procedures.

Applications are welcomed for the role of Housing Manager from those with previous experience of leading and developing a team, ensuring they have the skills, knowledge, and resources to carry out their roles.

You’ll need extensive housing management experience, preferably in social housing. To be able to demonstrable experience of  continuous improvement , shaping the future direction of the team and wider business. With the ability to analyse and interpret data to understand and improve performance.

Educated to GCSE standard or equivalent. You will also need a full UK Driving Licence. The ideal candidate will also have a CIH 4 - Housing Qualification or be willing to study towards it.

In return for your hard work, we offer a competitive salary of £46,297.19 per annum and a benefits package that includes:

• 25 days annual leave (increasing to 28 days with length of service), with the ability to buy and sell leave.

• Access to the Flagship Rewards Scheme offering savings on groceries and VIP rewards.

• Death in Service Benefit.

• Company Sick Pay.

• An agile working environment to achieve a healthy work/life balance. 

and that’s not all! We’re also proud to offer:

• Opportunities for development (including apprenticeships, our Academy, and various training options).

• Health and well-being programs and initiatives.

• Empowerment (we give you the tools and systems to make the right decisions for resolving issues).

• A Leadership Team that inspires, develops, and supports you.

Please see the attached The Housing Manager The Part I Play Statement, for responsibilities and requirements details.  To apply please click "apply online" below.   You will be asked to attach your CV (in MS Word or PDF format) and provide a supporting statement, outlining why you’re the right person for the job; please quote Reference Number 3862 and state that you are applying to be a Housing Manager, in your statement.  If you’d instead prefer to send us a 3 minute video supporting statement, please share the video’s link in the supporting statement box. Please click here, to see the full list of benefits for this job.

If you are successfully shortlisted, you will be contacted within 14 days of the application close date via email. Please make sure to check your email and spam folders regularly for email correspondence.

Closing Date: 05.01.2026. Interview Date: 12th and 13th January 2026, in Bury St. Edmunds. 

Applications may be reviewed, and candidates invited to interview ahead of the close date.

We regret that we are only able to contact shortlisted applicants. If you have not heard from us within 14 days of the closing date, your application has been unsuccessful.

No Agencies please.

Housing Manager – Reference Number 3862

About Us
Victory / Samphire/ Newtide Homes is part of Bromford Flagship. By joining us, you become part of a leading housing provider delivering community-focused services across the east, central and south west of England. We have a local approach, all backed by the scale and ambition of the Bromford Flagship. Apply now to help create communities where people can put down roots, feel secure, and thrive.